How Mismanaged Shopping Trolleys Can Be a Cause for Disaster

February 14, 2018

The importance of proper maintenance and management of shopping trolleys shouldn’t be overlooked, as they can be a cause of disaster for supermarkets, retails stores and their customers. Neglected repairs and maintenance of shopping trolleys alone can actually cost stores a lot of money, as well as the cost to replace them when they become lost or stolen.

No matter the size of supermarkets and retail stores, effective trolley management will not only keep shopping trolley is tip-top shape, but will effectively keep account of the location of each trolley so they don’t venture off property. Often times, when supermarkets and large retail stores manage their own trolley fleets, when they break down and need replacement parts, proper tools, materials and knowledge to fix them are lacking.

This results in shopping trolley fleets that are in poor condition, and that can lead to disaster.

The Dangers of Mismanaged Shopping Trolleys Lead to Disaster

Shopping trolley safety and maintenance is vitally important for supermarkets and retail stores of all sizes because it greatly reduces the risk of accidents. This is especially true during special sales days and busy holiday shopping times of the year, when there is an increase in customer population.

Improperly maintained and managed shopping trolleys can be the cause of various types of disasters, such as the following:

Poor health and hygiene – considering the amount of people that come into contact with shopping trolleys on a daily basis, if these are not properly cleaned frequently, they can become bacteria ridden and cause customers and employees to become sick from handling them. The best solution is to simply provide CitrusWirx sanitation wipes for trolleys that employees can use to regularly clean their handles and child seats.

Missing shopping trolleys – when trolleys are not properly managed and accounted for, they can go missing and become obstacles to drivers trying to park, or can cause physical damage to vehicles, which then become a liability. Having dedicated personnel to collect shopping trolleys throughout the business day will solve these problems.

Negative public image – supermarket owners and managers should be very concerned about the condition of their shopping trolley fleets, as poorly maintained trolleys can be disastrous to a store’s public image. Old or poorly maintained and broken shopping trolleys can definitely have a negative effect on the shopping experience of a store’s customers, potentially cause them to shop at another supermarket that has new trolleys.

To ensure that shopping trolleys don’t become a cause for disaster, many supermarkets and retail stores choose to hire trolley management services from professionals at SOS Retail Sales – manufactures and suppliers of shopping trolleys and equipment to the retail industry and shopping centres.

Head Office VIC

SOS Retail Sales
16 Brett Drive, Carrum Downs Vic 3201
Ph: 1300 131 383
Fax: 03 9775 0733

NSW Office

SOS Maintenance Services Pty Ltd
1/6 Smoothy Place, Arndell Park NSW 2148
Ph: 1300 131 383

Email: [email protected]