Meeting the Needs of Customers with Various Trolley Sizes and Designs

August 5, 2019

Owner and managers of supermarkets, shopping malls, and all types and sizes of retail stores focus on meeting the needs of shoppers, with the goal of enhancing their customers’ shopping experience. The basic shopping trolley has been and still is the workhorse of supermarkets, retail stores, and shopping malls, as the most convenient means for shoppers to carry their small children, personal items such as handbags and backpacks, and the products they wish to purchase.

As supermarkets have become more versatile in offering appliances, kitchen wares, furniture, and home electronics, various trolley sizes and designs have been created and used to meet the growing needs of customers.

Offering Various Trolley Sizes and Designs to Meet the Needs of Customers

Because of the variety and sizes of retail stores, a one size shopping trolley doesn’t meet the needs of all customers. For example, small retail stores do not need standard 149 litre sized shopping trolleys, for a number of reasons, such as the isles of small retail stores are too narrow and most customers usually only purchase a few items they can carry. Ideally, small retail stores should offer their customers twin basket convenience trolleys and shopping baskets with stands.

Larger stores such as supermarkets should have more types of shopping trolleys available to meet the diverse needs of their customers and to accommodate the large products they offer. For example, kitchen appliance, electronics, and bulk food stocks such as dog food, customers need access to stock trolleys.

Another example of the importance of offering various trolley sizes and designs to meet the needs of customers is to consider the types and ages of people who shop at supermarkets and large retail stores. By offering various trolley sizes and design that will cater to the needs of families with children, single people, and senior shoppers, supermarkets and large retail stores can reap the rewards of meeting the needs of their customers.

The importance of creating a positive shopping experience for shoppers cannot be over stated, as it is often the very reason why customer keep coming back to supermarkets and retail stores. That is why owners and managers of retail stores should consult with shopping trolley manufacturers and suppliers to lease, rent, or purchase shopping trolleys that best meet the needs of their customers.

For information about the various trolleys sizes and designs available to supermarkets, shopping malls, and retail stores, to meet the needs of customers, feel free to contact SOS Retail Sales – manufacturer of shopping trolleys, and supplier of trolley spare parts, retail sales products, and trolley services.

Head Office VIC

SOS Retail Sales
16 Brett Drive, Carrum Downs Vic 3201
Ph: 1300 131 383
Fax: 03 9775 0733

NSW Office

SOS Maintenance Services Pty Ltd
1/6 Smoothy Place, Arndell Park NSW 2148
Ph: 1300 131 383

Email: [email protected]