Why are Shopping Trolleys Difficult to Manoeuvre?

October 12, 2021

Owners of retail stores and supermarkets find ways to ensure that their establishments can entice shoppers to buy from them. From product availability to the layout of their shelves, they typically do everything just to enhance the shopping experience of their customers.

An important aspect of the shopping experience of customers is convenience. And since customers of these establishments normally purchase a lot of products, they would need extra tools to carry their needed items. Retail stores and supermarkets, fortunately, offer shopping trolleys and shopping baskets to customers so that they will have a comfortable time roaming around these places.

General Design of Shopping Trolleys

Customers who are opting for shopping baskets are typically those who only want to purchase a handful of products. And since they are not that heavy, shopping baskets are typically carried around by the customers conveniently.

Shopping trolleys, on the other hand, are intended for customers who want to purchase a lot of products. These tools are often comprised of a metallic basket and wheels. The baskets of trolleys are equipped with a handle, allowing customers to steer the trolleys without any difficulties. These baskets are then installed above the set of wheels, making them easier to move around the establishments.

The wheels and handle of the shopping trolleys can technically make them extremely functional. However, some shopping trolleys tend to be difficult to manoeuvre due to various reasons.

Shopping Trolleys’ Common Issue

As mentioned, shopping trolleys are designed to bring convenience to customers who want to purchase a lot of products. However, as they steer and manoeuvre the shopping trolleys, they may be surprised at how their trolleys tend to move on their own. Some shopping trolleys may even go the wrong way, which can be extremely infuriating for customers who want to shop quickly.

The primary reason why shopping trolleys can be difficult to manoeuvre lies in the condition of their wheels. The wheels of the shopping trolleys tend to swivel, ensuring that they can be pushed and pulled by the customers easily. The only problem with swivelling action of the wheels is that they can be difficult to steer and manoeuvre, especially if the trolley will be moved from an idle position. Without considering the natural movement of the wheels, customers will surely have a hard time steering the trolleys.

Wheels certainly dictate the manoeuvrability of the shopping trolleys. With the continuous usage of the shopping trolleys, their wheels may start to rust and corrode, which would increase the friction of the wheels and affect the trolleys’ operation.

Resolving Manoeuvrability Problem

Once your shopping trolleys have become difficult to manoeuvre, you may want to limit the swivelling action of their wheels. The replacement of the wheels may also be done if your existing shopping trolley wheels have already deteriorated or corroded. Resolving these issues can help your customers shop conveniently without getting frustrated with your shopping trolleys.

To know more about shopping trolleys, you can call us at SOS Retail Sales.

Head Office VIC

SOS Retail Sales
16 Brett Drive, Carrum Downs Vic 3201
Ph: 1300 131 383
Fax: 03 9775 0733

NSW Office

SOS Maintenance Services Pty Ltd
1/6 Smoothy Place, Arndell Park NSW 2148
Ph: 1300 131 383

Email: [email protected]